Frequently Asked Questions
Designed for clarity. Written for confidence.
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Our team consists of New York Fashion Week's leading artists who bring runway and editorial expertise to every service. We've partnered with top designers and maintain an active presence in the fashion industry.
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Yes, we provide on-location services for both individual appointments and group events. Travel fees may apply depending on location.
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You can book through our website or by calling our virtual concierge team. We recommend booking at least 48 hours in advance for regular services and 2-3 weeks ahead for special events.
Booking Policies
To ensure the highest level of service, the following policies apply to all bookings.
Inquiries & Confirmation
All bookings begin with an inquiry. Services are confirmed once availability, details, and payment requirements are finalized.
Deposits
A non-refundable deposit is required to secure your date. The remaining balance is due prior to or on the day of service, depending on the booking type.
Cancellations & Rescheduling
Cancellations or reschedules must be requested within the agreed notice period outlined at booking. Deposits are non-transferable.
Late Arrivals
Late arrivals may result in reduced service time or cancellation, depending on the schedule. Full service fees still apply.
On-Location Services
On-location bookings may include additional fees for travel, early call times, extended hours, or special requirements.
Creative Direction
Clients are encouraged to share inspiration. Final execution is guided by professional judgment, ensuring results that translate on camera, on stage, and in real life.
This experience is for you if you value
• Professional execution
• Calm, organized environments
• Clear communication
• Fashion-level standards
• Discretion and respect for time
Tell Us What You Need.
We’ll handle the rest.